Art of Coating Miami ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at artofcoatingmiami.com or interact with our services.

1. Information We Collect

We may collect the following types of information:

Contact Information: Name, email address, phone number, and mailing address when you submit a contact or quote request form.
Project Details: Information about your flooring project, including service type, location, square footage, and any messages you provide.
Usage Data: Information automatically collected when you browse our site, including IP address, browser type, device type, pages visited, time spent on pages, and referring URLs.
Cookies & Tracking: We use cookies and similar technologies (such as Google Analytics) to analyze site traffic and improve your browsing experience.

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide free estimates.
Schedule consultations and coordinate floor coating projects.
Send follow-up communications related to your request (we do not send unsolicited marketing emails).
Improve our website, services, and customer experience.
Comply with legal obligations and protect our rights.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: With trusted partners who assist us in operating our website, conducting business, or servicing you (e.g., email delivery, analytics), provided they agree to keep your information confidential.
Legal Requirements: When required by law, regulation, or legal process.
Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement industry-standard security measures to protect your personal information, including encrypted form submissions (HTTPS/TLS), secure email transmission, and restricted access to personal data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Analytics

Our website uses cookies and Google Analytics to understand how visitors interact with our site. Google Analytics collects anonymized data about your browsing behavior. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. You may also manage cookie preferences through your browser settings.

6. Third-Party Links

Our website may contain links to third-party sites (e.g., Google Maps, social media platforms, BBB, Yelp). We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

7. Your Rights

Depending on your location, you may have the right to:

Request access to the personal information we hold about you.
Request correction or deletion of your personal information.
Opt out of any future communications from us.
Lodge a complaint with a data protection authority.

To exercise any of these rights, please contact us using the information below.

8. Children's Privacy

Our website and services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this page periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Company: Art of Coating Miami LLC
Address: 701 NW 5th Ave, Unit 1092, Fort Lauderdale, FL 33311
Email: [email protected]
Phone: +1 (786) 618-4877